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Policies & Procedures

This section of our website features links to Lyell McEwin Regional Volunteer Association Policies and Procedure documents.

These documents are posted here primarily for the reference of our volunteer members

Visitors to our site are welcome to use these policies as templates and guides for their own organisations but we would ask that due credit be given to the Lyell McEwin Regional Volunteer Association as being the original source.

Index of Policies

Click on policy title to access document

Policy No.	Policy Title
1. a	Constitution
1. b	Handbook

2.	PREFACE
2.1	Policy Development
2.2	Writing Policies
2.3	Changes to Policies
2.4	Policy Review

3.	BOARD OF GOVERNANCE
3.1	Policy sub-committee terms of reference

4.	BEST PRACTICE
4.1	Competencies for Volunteer Management
4.2	NWAHS Policy for volunteer involvement
4.3	Code of Conduct
4.4	Code of Ethics
4.5	Dept of Human Services policy on volunteer involvement -- attachment outlining govt regulations
4.6	Public sector guidelines for volunteer involvement -- attachment outlining govt regulations
4.7	Compliants Policy

5.	GENERAL
5.1	Confidentiality
5.2	Identification badges
5.3	Life Membership
5.4	Media contact / Official communications
5.5	Cabcharge usage
5.6	Police & referee checks
5.7	References / Statements of attendance
5.8	Delegations
5.9	Expressions of caring and concern
5.10	Accepting gifts
5.11	Volunteer vehicles and insurance
5.12	Ann Taylor Award

6.	Human Resource Management
6.1	Paid staff performance appraisals
6.2	Dealing with unsatisfactory conduct
6.3	Hours of duty
6.4	Changes to working conditions
6.5	Use of volunteers in emergency & disaster situations
6.6	Paid Staff Leave Policy
6.7	Employee Conditions

7.	Resource Management
7.1	Use of NRC motor vehicle

8.	Financial Management
8.1	Financial transactions
8.2	Reimbursement to and from principal worksite
8.3	Reimbursement of out-of-pocket expenses
8.4	Reimbursement for mileage
8.5	Receiving donations
8.6	Making donations
8.7	Costing volunteer services
8.8	Client banking & financial transactions

9.	Business Services
9.1	Food preparation - correct handling of food items
9.2	Food preparation - use of gloves
9.3	Business Service purchase protocols
9.4	TV Hire discounts for volunteers and staff
9.5	Vending machine policy

10.	Playroom
10.1	Confidentiality - Patient information in Playroom
10.2	Infectious conditions
10.3	Playroom use by volunteers

11.	Occupational Health & Safety
11.1	OH&S Policy
11.2	Dealing with body fluids
11.3	Avoidance of needle stick injuries
11.4	Shuttle Service Limitations Policy
11.5	Safety & Security Policy

12.	Northern Respite Care
12.1	Changes to working conditions
12.2	NRC Complaints Policy
12.3	NRC Hot Weather Policy

Last updated: 9 April, 2010


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