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Policy 12.5 – NRC Client No Response Policy


POLICY TITLE:                 NRC – Client No Response Policy

POLICY NUMBER:             12.5  

POLICY STATEMENT:          Clients receiving community care services through the Northern Respite Care program shall have their safety and well being viewed as a paramount consideration.


In recognition of the vulnerability of clients receiving community care services, procedures are established to ensure a client’s safety is not neglected.  Whilst a client’s autonomy is to be respected at all times there can be many reasons why a scheduled visit is missed including: