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Policy 8.8 – Client Banking & Financial Transactions




POLICY NUMBER:                                    8.8



Client banking and financial transactions will be transparent and accountable



~ Clients will be safeguarded against unethical work practices

~ Volunteers will be safeguarded against false accusations and misunderstandings

~ Clear accountability will exist to track down any questionable transactions


PROCEDURES (To implement Policy)

1. Where possible, requests for banking assistance or other financial transactions (eg payment of bills) will be made prior to a scheduled outing or visit

 2. Volunteers have the right to refuse to assist with transactions of this kind

 3. As a matter of precaution, all transactions must be reported to the Area Manager prior to the transaction taking place. NRC transactions are to be noted on both the client and the vol records.

 4. Volunteers who are happy to assist with these types of transactions will always involve a third party where possible (eg a second volunteer, Area Manager, bank teller etc), who can verify the nature of the transaction that took place

 5. Volunteers will keep receipts and records of all transactions conducted

 6. Under no circumstances are volunteers to become a signatory to any account held by a client

 7. Volunteers should, as a matter of course, report any financial dealings to their Area Manager



  • Policy Sub-committee
  • Operation’s Team meeting
  • Board of Governance
  • NRC Team


Approved by Board of Governance on 17.7.02

Last reviewed August 2013